Privacy Policy

1. Introduction

Welcome to RasaDM ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our intelligent content automation platform and related services.

By using our services, you agree to the collection and use of information in accordance with this policy. We will not use or share your information with anyone except as described in this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We collect information you provide directly to us, including:

• Name and contact information (email address, phone number)
• Account credentials and authentication information
• Billing and payment information
• Company information and job title
• Communication preferences
• Content you create, upload, or share through our platform

2.2 Usage Information

We automatically collect information about your use of our services:

• Device information (IP address, browser type, operating system)
• Usage patterns and feature interactions
• Performance metrics and analytics data
• Log files and error reports
• Cookies and similar tracking technologies

2.3 Third-Party Integrations

When you connect third-party services (social media platforms, e-commerce stores, etc.) to our platform, we may collect information from those services in accordance with your authorization and their privacy policies.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Process transactions and send related information
• Send administrative information and updates
• Respond to comments, questions, and customer service requests
• Improve and personalize our services
• Generate analytics and usage reports
• Detect and prevent fraud, abuse, and security incidents
• Comply with legal obligations
• Send marketing communications (with your consent)

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information in these limited circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating our platform, conducting business, or serving users, provided they agree to keep information confidential.

4.2 Legal Requirements

We may disclose information if required by law, legal process, or to protect the rights, property, or safety of RasaDM, our users, or others.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of that business transaction.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and monitoring
• Access controls and authentication requirements
• Employee training on data protection practices
• Incident response procedures

However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security of your information.

6. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will securely delete or anonymize it.

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Restriction: Request restriction of processing
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw consent for marketing communications

To exercise these rights, please contact us at privacy@rasadm.com.

8. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies help us:

• Remember your preferences and settings
• Analyze platform usage and performance
• Provide personalized content and features
• Ensure security and prevent fraud

You can control cookie settings through your browser preferences, though some features may not function properly if cookies are disabled.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

10. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: